Legal Information
Company, compliance, insurance, and escalation information
The footer includes the full Terms of Service, Privacy Policy, and Cookie Policy. This page focuses on the operating, compliance, insurance, and escalation details behind the Bin Scout platform.
Company Details
- Legal entity: Hessel International Pty Ltd
- Trading name: Bin Scout
- Registered office: Available upon request — admin@binscout.com.au
- ABN: 12 601 673 063
Regulatory Compliance
Our team monitors the regulatory environment to ensure the platform aligns with Australian legislation and local council requirements.
- Privacy Act 1988 and Australian Privacy Principles (APP)
- Australian Consumer Law service guarantees
- Municipal waste collection and disposal regulations
- Gig economy and platform workplace safety guidelines
Insurance & Safeguards
Bin Scout maintains comprehensive cover to protect customers, communities, and contractors while services are delivered.
- Professional indemnity insurance
- Public liability insurance
- Cyber liability and data protection cover
- Platform protection and contractor support policies
Escalation & Contact
We resolve issues quickly and fairly, escalating matters where necessary to keep every service on track.
- Direct resolution with our customer support team
- Mediation for complex service disputes
- Independent arbitration when required
- Referral to the relevant ombudsman if appropriate
- Email: admin@binscout.com.au
The Bin Scout name, logo, and platform remain protected by trademark and copyright laws.